Case study · Connectrac
Connectrac digitally transforms its customer quoting experience
Connectrac turns product codes into instant quotes with SAP Business One and Saltbox
Published
Integrated
SAP Business One, CAD and eCommerce
Automated
Quotes are sent to customers automatically
Self-service
Employees adjust field mappings, formats and connected apps themselves
Customers enter a product code, and the Saltbox integration makes it possible to translate that code into part numbers. An instant BOM gets created, and out comes a quote based on the codes.
Founded in 2005 and part of Legrand, Connectrac sells through electrical distributors, AV channels and furniture dealers worldwide. It integrated SAP Business One, CAD and eCommerce using Vision33's Saltbox integration platform.
- What they do
- Floor-based cable management solutions for power and data
- Industry
- Industrial Manufacturing
- Country
- United States
- Languages
- English
- SAP solution
- SAP Business One
- Add-ons
- The Saltbox Platform
01
The challenge
- No integration between business applications
- An inefficient process from purchase order to fulfillment
- Accounting software that could not keep up with 40% year-over-year growth
02
Why SAP & Vision33
- An integrated business management solution that simplifies IT
- A single view of the business to stay in control
- Saltbox, designed to integrate enterprise data and apps with SAP Business One
03
Results
- Flexible part numbering that meets the company's requirements
- CAD data flows into SAP Business One for quicker quotes
- CRM integration for higher customer satisfaction
Customer complaints down 50%
We chose SAP Business One partly due to the advantageous quality to cost ratio. Unfortunately, our first implementation didn't go as planned. Then we met CompuTec. Thanks to their experienced consultants, we regained full control over the business.
— Pawel Nowak, IT Manager
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— Marco Antonio Jiménez Oviedo, CMO
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Inecom had a well-defined system implementation methodology, as well as a very strong track record. We are delighted that the project was delivered on schedule and quickly began to deliver real business benefits.
— Lee Kong Peng, Managing Director
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